1. Cancelled at least 3 days before picking up, no further charges apply.
2. Cancelled between 1 – 3 days before picking up, 50% of the rental charges (including accessories and insurance) is payable to the booking agent.
3. Cancelled on the day or no show, 100% of the rental charges (including accessories and insurance) is payable.
4. Cancelled during the hire so long as 24 hours’ notice is given. In this case, the hirer must still pay the normal fee applicable for the hire. If the hirer has already paid the full amount, there is no refund for the outstanding days.
