Accident or 3rd Party damage Report
In the event of an accident or third-party damage, first ensure that you and everyone involved are safe. For emergencies, call 111 for Police or Ambulance services.
Once you are in a safe location, please follow these steps:
- Notify the Police if the accident involves any injury.
- Prepare a written statement of the incident signed by all parties. Obtain a copy of the Police report.
- Do not admit liability, as this may affect your insurance cover.
- If you have a camera or smartphone, take photographs of all vehicles involved and the accident scene. This will assist Kiwi Car Rental in assessing the damage and processing any claim.
- Collect third-party details, including full name, email address, driver’s licence number, vehicle registration, insurance company name, and photographs of the damage to both vehicles.
- convenient, email all relevant information to info@kiwicarrental.co.nz with the subject line including the vehicle registration number or your booking number.
If you are unsure about any step, please contact the Kiwi Car Rental team for assistance.
