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Kiwi Car Rental
Frequently asked questions

At Kiwi Car Rental, we strive to address common queries to ensure a seamless rental experience for our customers. Whether you have questions about our vehicle selection, rental process, or policies, we’ve compiled answers to frequently asked questions to assist you.

A long-term car rental refers to renting a vehicle for an extended period of time to take advantage of the flexibility and cost-effectiveness on offer.

Renting long-term can be a flexible alternative to buying a cheap, potentially unreliable car for your time here in NZ. We take care of insurance, a warrant, registration and maintenance costs to give you the peace of mind you deserve.

Our minimum rental duration for car rentals is 30 days.

No, it needs to be purchased either with third party or Kiwi Car Rental

To rent a car long-term, we will need a valid NZ driver’s license. If no NZ driver license, then need to have a foreign drivers license, passport and approved International Driver Licence, and a credit or debit card for payment.

All international drivers’ licenses that is accepted in NZ, and meets the criteria as stipulated by the NZTA will be covered by the insurance. Click on this link NZTA for more information.

All our vehicles have unlimited mileage withouth any extra charges.

We have hand-picked quality cars known for their sturdiness and lack of issues. However, sometimes issues occur, so we can provide you with the 24/7 roadside assistance number, which needs to be contacted for assistance. We don’t provide roadside assistance

Yes, the deposit is $2500 if insurance is taken with a third party (booking platform), if insurance is taken directly with Kiwi Car Rental, it depends on the insurance option opted.

1. Cancelled at least 3 days before picking up, no further charges apply.
2. Cancelled between 1 – 3 days before picking up, 50% of the rental charges (including accessories and insurance) is payable to the booking agent.
3. Cancelled on the day or no show, 100% of the rental charges (including accessories and insurance) is payable.
4. Cancelled during the hire so long as 24 hours’ notice is given. In this case, the hirer must still pay the normal fee applicable for the hire. If the hirer has already paid the full amount, there is no refund for the outstanding days.

Electronic stability control systems use automatic computer-controlled braking of individual wheels to assist the driver with maintaining control of the car in critical driving situations. ESC helps prevent a vehicle from “spinning out” or “ploughing out” due to the loss of road traction because of slipping wheels.

Get in touch with us now to discuss your car rental