What is Electronic stability control systems?

Electronic stability control systems use automatic computer-controlled braking of individual wheels to assist the driver with maintaining control of the car in critical driving situations. ESC helps prevent a vehicle from “spinning out” or “ploughing out” due to the loss of road traction because of slipping wheels.

What is your standard cancellation policy?

1. Cancelled at least 3 days before picking up, no further charges apply.
2. Cancelled between 1 – 3 days before picking up, 50% of the rental charges (including accessories and insurance) is payable to the booking agent.
3. Cancelled on the day or no show, 100% of the rental charges (including accessories and insurance) is payable.
4. Cancelled during the hire so long as 24 hours’ notice is given. In this case, the hirer must still pay the normal fee applicable for the hire. If the hirer has already paid the full amount, there is no refund for the outstanding days.

Do I need to pay a deposit?

Yes, the deposit is $2500 if insurance is taken with a third party (booking platform), if insurance is taken directly with Kiwi Car Rental, it depends on the insurance option opted.

What happens if the car breaks down during the rental period?

We have hand-picked quality cars known for their sturdiness and lack of issues. However, sometimes issues occur, so we can provide you with the 24/7 roadside assistance number, which needs to be contacted for assistance. We don’t provide roadside assistance

What documents are required to rent a car long-term?

To rent a car long-term, we will need a valid NZ driver’s license. If no NZ driver license, then need to have a foreign drivers license, passport and approved International Driver Licence, and a credit or debit card for payment.

What are the benefits of a long-term rental?

Renting long-term can be a flexible alternative to buying a cheap, potentially unreliable car for your time here in NZ. We take care of insurance, a warrant, registration and maintenance costs to give you the peace of mind you deserve.